A Decade's Worth: A Construction Firm's Journey From Recovery to Growth

Ria Roy

doi:10.4018/978-1-7998-0054-5.ch010

A Decade's Worth: A Construction Firm's Journey From Recovery to Growth

Ria Roy

Independent Researcher

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

After witnessing a year-on-year growth of 50% since its inception in 1993, Ziggurat Developers was well on its way to being the next niche, technically sophisticated, and edgy construction company in Mumbai, India. This case takes a deep dive into how winning a prestigious construction contract in the country led to Ziggurat's loss of revenue, cash flow deficits, year-on-year losses, high financing costs, loss of banking, idling of resources, loss of credibility, and high employee turnover rate. Instead of these significant contracts providing a strong foothold in the construction industry, it destroyed Ziggurat and the recovery took a decade. Performance improvement is often the study of how to improve performance when discrepancies are confined to a silo or a subset of functions within an organization. But how do you get back to exemplary performance when you are boxed in and there is no way out?

Original language	English
Title of host publication	Cases on Learning Design and Human Performance Technology
Pages	179-200
Number of pages	22
ISBN (Electronic)	9781799800569
DOIs	https://doi.org/10.4018/978-1-7998-0054-5.ch010
State	Published - 5 Jul 2019
Externally published	Yes

Access to Document

10.4018/978-1-7998-0054-5.ch010License: Unspecified

Cite this

@inbook{e9585e83726644aea38351714131c848,

title = "A Decade's Worth: A Construction Firm's Journey From Recovery to Growth",

abstract = " After witnessing a year-on-year growth of 50\% since its inception in 1993, Ziggurat Developers was well on its way to being the next niche, technically sophisticated, and edgy construction company in Mumbai, India. This case takes a deep dive into how winning a prestigious construction contract in the country led to Ziggurat's loss of revenue, cash flow deficits, year-on-year losses, high financing costs, loss of banking, idling of resources, loss of credibility, and high employee turnover rate. Instead of these significant contracts providing a strong foothold in the construction industry, it destroyed Ziggurat and the recovery took a decade. Performance improvement is often the study of how to improve performance when discrepancies are confined to a silo or a subset of functions within an organization. But how do you get back to exemplary performance when you are boxed in and there is no way out? ",

author = "Ria Roy",

note = "Publisher Copyright: {\textcopyright} 2020, IGI Global.",

year = "2019",

month = jul,

day = "5",

doi = "10.4018/978-1-7998-0054-5.ch010",

language = "English",

isbn = "1799800547",

pages = "179--200",

booktitle = "Cases on Learning Design and Human Performance Technology",

}

TY - CHAP

T1 - A Decade's Worth

T2 - A Construction Firm's Journey From Recovery to Growth

AU - Roy, Ria

PY - 2019/7/5

Y1 - 2019/7/5

N2 - After witnessing a year-on-year growth of 50% since its inception in 1993, Ziggurat Developers was well on its way to being the next niche, technically sophisticated, and edgy construction company in Mumbai, India. This case takes a deep dive into how winning a prestigious construction contract in the country led to Ziggurat's loss of revenue, cash flow deficits, year-on-year losses, high financing costs, loss of banking, idling of resources, loss of credibility, and high employee turnover rate. Instead of these significant contracts providing a strong foothold in the construction industry, it destroyed Ziggurat and the recovery took a decade. Performance improvement is often the study of how to improve performance when discrepancies are confined to a silo or a subset of functions within an organization. But how do you get back to exemplary performance when you are boxed in and there is no way out?

AB - After witnessing a year-on-year growth of 50% since its inception in 1993, Ziggurat Developers was well on its way to being the next niche, technically sophisticated, and edgy construction company in Mumbai, India. This case takes a deep dive into how winning a prestigious construction contract in the country led to Ziggurat's loss of revenue, cash flow deficits, year-on-year losses, high financing costs, loss of banking, idling of resources, loss of credibility, and high employee turnover rate. Instead of these significant contracts providing a strong foothold in the construction industry, it destroyed Ziggurat and the recovery took a decade. Performance improvement is often the study of how to improve performance when discrepancies are confined to a silo or a subset of functions within an organization. But how do you get back to exemplary performance when you are boxed in and there is no way out?

U2 - 10.4018/978-1-7998-0054-5.ch010

DO - 10.4018/978-1-7998-0054-5.ch010

M3 - Chapter

SN - 1799800547

SN - 9781799800545

SP - 179

EP - 200

BT - Cases on Learning Design and Human Performance Technology

ER -

A Decade's Worth: A Construction Firm's Journey From Recovery to Growth

Abstract

Access to Document

Fingerprint

Cite this