Anthropomorphism, Agency, & Ethopoeia: Computers as Social Actors

Clifford Nass, Jonathan Steuer, Ellen Tauber, Heidi Reeder

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

87 Scopus citations

Abstract

Attempts to generate anthropomorphic responses to computers have been based on complex, agent-based interfaces. This study provides experimental evidence that minimal social cues can induce computer-literate individuals to use social rules-praise of others is more valid than praise of self, praise of others is friendlier than praise of self, and criticism of others is less friendly than criticism of self-to evaluate the performance of computers. We also demonstrate that different voices are treated as distinct agents.

Original languageEnglish
Title of host publicationINTERACT 1993 and CHI 1993 - Conference Companion on Human Factors in Computing Systems
EditorsStacey Ashlund, Kevin Mullet
Pages111-112
Number of pages2
ISBN (Electronic)9780897915748
DOIs
StatePublished - 1 Apr 1993
Event1993 Conference Companion on Human Factors in Computing Systems, INTERACT 1993 and CHI 1993 - Amsterdam, Netherlands
Duration: 24 Apr 199329 Apr 1993

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference1993 Conference Companion on Human Factors in Computing Systems, INTERACT 1993 and CHI 1993
Country/TerritoryNetherlands
CityAmsterdam
Period24/04/9329/04/93

Keywords

  • Agents
  • Anthropomorphism
  • Ethopoeia
  • Social Psychology
  • Speech
  • Voice

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