TY - JOUR
T1 - Contextualizing Self-Disclosure to the Online Environment
T2 - An Assessment of the Literature
AU - Nabity-Grover, Teagen
AU - Thatcher, Jason B.
AU - Johnston, Allen C.
N1 - Publisher Copyright:
© 2022 by the Association for Information Systems.
PY - 2022/6
Y1 - 2022/6
N2 - Online self-disclosure – any message about the self that one person communicates to another – has been studied for nearly two decades. Self-disclosure research started with the study of face-to-face interactions within the communications and psychology disciplines and expanded to study communicative behaviors online in many disciplines, including Information Systems. This paper develops a framework to evaluate how effectively self-disclosure measures are contextualized to the online environment. To do so, we review the multidisciplinary literature on online self-disclosure, analyze online self-disclosure measures, and evaluate their degree of contextualization to online interactions. We find inconsistent measurement of online self-disclosure and reported results across studies. Based on our analysis, we provide recommendations for improving the contextualization and measurement of self-disclosure in online environments, including reconceptualizing the dimension of intent, improving the quality of existing instruments, and identifying context-specific dimensions to address the unique features of online communication.
AB - Online self-disclosure – any message about the self that one person communicates to another – has been studied for nearly two decades. Self-disclosure research started with the study of face-to-face interactions within the communications and psychology disciplines and expanded to study communicative behaviors online in many disciplines, including Information Systems. This paper develops a framework to evaluate how effectively self-disclosure measures are contextualized to the online environment. To do so, we review the multidisciplinary literature on online self-disclosure, analyze online self-disclosure measures, and evaluate their degree of contextualization to online interactions. We find inconsistent measurement of online self-disclosure and reported results across studies. Based on our analysis, we provide recommendations for improving the contextualization and measurement of self-disclosure in online environments, including reconceptualizing the dimension of intent, improving the quality of existing instruments, and identifying context-specific dimensions to address the unique features of online communication.
KW - Assessing Literature Review
KW - Contextualization
KW - Self-disclosure
UR - https://aisel.aisnet.org/cais/vol50/iss1/39
UR - https://scholarworks.boisestate.edu/itscm_facpubs/100/
UR - http://www.scopus.com/inward/record.url?scp=85133453379&partnerID=8YFLogxK
U2 - 10.17705/1CAIS.05035
DO - 10.17705/1CAIS.05035
M3 - Article
SN - 1529-3181
VL - 50
SP - 754
EP - 802
JO - Communications of the Association for Information Systems
JF - Communications of the Association for Information Systems
IS - 1
M1 - 39
ER -