TY - JOUR
T1 - Developing a Data Narrative: Analyzing Trends in an Academic Interlibrary Loan Department
T2 - Analyzing Trends in an Academic Interlibrary Loan Department
AU - Grevatt, Heather
N1 - Publisher Copyright:
© 2015, Published with license by Taylor & Francis.
PY - 2015/7/1
Y1 - 2015/7/1
N2 - Between 2010 and 2015 interlibrary loan request rates at Albertsons Library at Boise State University were observed to be in decline. This study details the efforts to explore this trend and determine a cause using existing data available through the OCLC Atlas ILLiad Web Reports interface. A simple, but effective method to analyze these substantial reports is presented and practical examples of analysis conducted at Albertsons Library are discussed. By looking at factors such as usage patterns, new user registrations, and cancelation language, the decrease in borrowing and lending requests was confirmed and attributed primarily to decreases in graduate student ILLiad registrations and a lending ebook deflection implemented in 2015. Additional, focused qualitative assessment and updates to user interfaces were recommended as a result of the study.
AB - Between 2010 and 2015 interlibrary loan request rates at Albertsons Library at Boise State University were observed to be in decline. This study details the efforts to explore this trend and determine a cause using existing data available through the OCLC Atlas ILLiad Web Reports interface. A simple, but effective method to analyze these substantial reports is presented and practical examples of analysis conducted at Albertsons Library are discussed. By looking at factors such as usage patterns, new user registrations, and cancelation language, the decrease in borrowing and lending requests was confirmed and attributed primarily to decreases in graduate student ILLiad registrations and a lending ebook deflection implemented in 2015. Additional, focused qualitative assessment and updates to user interfaces were recommended as a result of the study.
KW - Illiad
KW - Web reports
KW - data analysis
KW - interlibrary loan departments
UR - https://scholarworks.boisestate.edu/lib_facpubs/116
UR - http://www.scopus.com/inward/record.url?scp=84969219510&partnerID=8YFLogxK
U2 - 10.1080/1072303X.2016.1180338
DO - 10.1080/1072303X.2016.1180338
M3 - Article
VL - 25
SP - 117
EP - 132
JO - Journal of Interlibrary Loan, Document Delivery & Electronic Reserve
JF - Journal of Interlibrary Loan, Document Delivery & Electronic Reserve
IS - 3-5
ER -