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Don't Make Me Ask: Facilitating User-Mediated Discovery with the LibAnswers FAQ

  • Boise State University

Research output: Contribution to conferencePresentation

7 Downloads (Pure)

Abstract

Many library patrons prefer to use online training materials to figure things out for themselves. Enter the library FAQ. But how can we get our patrons to the answers that they need?

Original languageAmerican English
StatePublished - 17 May 2017

EGS Disciplines

  • Library and Information Science

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