Evidence-based survey design: Adding "Moderately" or "Somewhat" to Likert scale options Agree and Disagree to get interval-like data

Douglas Hutchinson, Seung Youn (Yonnie) Chyung

Research output: Contribution to journalArticlepeer-review

Abstract

Likert scales (although ordinal scales) are often treated as interval scales during statistical analyses. There have been attempts to add a modifier (such as  moderately somewhat , or  slightly ) to the intermediate anchors of Likert scales (i.e.,  disagree  and  agree ) to help them become interval-like scales. However, the research findings are inconsistent. For interval-like 5-point and 4-point Likert scales, a recent study suggests using s trongly disagree, moderately disagree, neutral, moderately agree, strongly agree  (in either ascending or descending response order), and  strongly agree, somewhat agree, somewhat disagree, strongly disagree  (in descending order). However, practitioners and researchers should be aware that research evidence in this regard has been inconsistent.
Original languageAmerican English
JournalPerformance Improvement
Volume62
Issue number1
DOIs
StatePublished - 2023

EGS Disciplines

  • Business
  • Education
  • Social and Behavioral Sciences

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