Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Seung Youn (Yonnie) Chyung; Ieva Swanson; Katherine Roberts; Andrea Hankinson

doi:10.1002/pfi.21763

Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Seung Youn (Yonnie) Chyung, Ieva Swanson, Katherine Roberts, Andrea Hankinson

Organizational Performance and Workplace Learning Department

Research output: Contribution to journal › Article › peer-review

Abstract

When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

Original language	American English
Journal	Performance Improvement
DOIs	https://doi.org/10.1002/pfi.21763
State	Published - 1 May 2018

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Instructional Media Design

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title = "Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys",

abstract = " When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.",

author = "Chyung, {Seung Youn (Yonnie)} and Ieva Swanson and Katherine Roberts and Andrea Hankinson",

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AU - Roberts, Katherine

AU - Hankinson, Andrea

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N2 - When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

AB - When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

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M3 - Article

JO - Performance Improvement

JF - Performance Improvement

ER -

Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Abstract

EGS Disciplines

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