Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Seung Youn (Yonnie) Chyung; Ieva Swanson; Katherine Roberts; Andrea Hankinson

doi:10.1002/pfi.21763

Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Seung Youn (Yonnie) Chyung
, Ieva Swanson
, Katherine Roberts
, Andrea Hankinson

Organizational Performance and Workplace Learning

Government of Alberta

Research output: Contribution to journal › Article › peer-review

8 Downloads (Pure)

Abstract

When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

Original language	American English
Pages (from-to)	38-48
Number of pages	11
Journal	Performance Improvement
Volume	57
Issue number	5
DOIs	https://doi.org/10.1002/pfi.21763
State	Published - May 2018

EGS Disciplines

Instructional Media Design

Access to Document

10.1002/pfi.21763License: Unspecified

https://scholarworks.boisestate.edu/ipt_facpubs/98/License: Other

Cite this

@article{b2a64916e3b8447f8e828ddfa17ea84c,

title = "Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys",

abstract = " When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.",

author = "Chyung, \{Seung Youn (Yonnie)\} and Ieva Swanson and Katherine Roberts and Andrea Hankinson",

year = "2018",

month = may,

doi = "10.1002/pfi.21763",

language = "American English",

volume = "57",

pages = "38--48",

journal = "Performance Improvement",

issn = "1930-8272",

publisher = "International Society for Performance Improvement",

number = "5",

}

TY - JOUR

T1 - Evidence‐Based Survey Design

T2 - The Use of Continuous Rating Scales in Surveys

AU - Chyung, Seung Youn (Yonnie)

AU - Swanson, Ieva

AU - Roberts, Katherine

AU - Hankinson, Andrea

PY - 2018/5

Y1 - 2018/5

N2 - When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

AB - When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

U2 - 10.1002/pfi.21763

DO - 10.1002/pfi.21763

M3 - Article

SN - 1930-8272

VL - 57

SP - 38

EP - 48

JO - Performance Improvement

JF - Performance Improvement

IS - 5

ER -

Evidence‐Based Survey Design: The Use of Continuous Rating Scales in Surveys

Abstract

EGS Disciplines

Access to Document

Fingerprint

Cite this