Fit between strategy and IS specialization: A framework for effective choice and customization of information system application modules

Marc N. Haines, Dale L. Goodhue, Thomas F. Gattiker

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

As organizations implement enterprise systems, the issues of whether to "build or buy" new IT modules, and if buying, how much to customize, continue to be key concerns. In this article, we develop a framework in order to better understand effective information system module choice and customization from a strategy perspective. Analysis of the strategic importance of the IS module can provide general guidance for the amount of specialization that is appropriate. To illustrate these ideas we apply them to four case examples.

Original languageEnglish
Pages (from-to)34-47
Number of pages14
JournalInformation Resources Management Journal
Volume19
Issue number3
DOIs
StatePublished - 2006

Keywords

  • Application modules
  • Customization
  • Enterprise IS
  • Enterprise resource planning
  • IT strategy
  • Specialization

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