Mediation Research: A Current Review

James A. Wall, Timothy C. Dunne

Research output: Contribution to journalReview articlepeer-review

92 Scopus citations

Abstract

In this article, we review the mediation literature from the past decade, utilizing a cybernetic mediation paradigm to organize the material. In this paradigm, we note that the type of conflict, country, culture, and mediation institutions affect the mediation process. Within this process, the mediator and disputants interact with each other, attempting to reach their own goals. This interaction produces outcomes for the disputants, the mediators, and other parties. The literature - organized using this paradigm - indicates that mediation is frequently practiced in many venues; the literature also provides an exhaustive list of mediation goals, describes many mediation strategies, and reports manifold mediation outcomes. Unfortunately, the number of studies examining the relative effectiveness of specific strategies (e.g., pressing, relational, and analytic) seems insufficient. Few studies have used control groups or reported observations of mediator and disputants' behavior in actual mediations.

Original languageEnglish
Pages (from-to)217-244
Number of pages28
JournalNegotiation Journal
Volume28
Issue number2
DOIs
StatePublished - Apr 2012

Keywords

  • Conflict resolution
  • Literature review
  • Mediation
  • Mediation research

EGS Disciplines

  • Business Administration, Management, and Operations

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