Mediator Pressing Techniques: A Theoretical Model of their Determinants

J. A. Wall, Suzanne Chan-Serafin, Timothy Dunne

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

In this article, we note that mediation is an effective method for resolving conflicts and has been utilized worldwide. Despite extensive research on the process, scholars do not understand why mediators employ the techniques that they do. To address this deficiency, we draw upon the control model as an organizing theoretical framework and present predictions for the effects of eight factors (disputant aspirations, stage of the mediation, inadequate progress, previous use of pressing, mediator's power, disputants' flexibility, culture, and dispute type) upon one set of techniques-mediators' pressing. Subsequently, we discuss the practical and theoretical implications of our predictions.

Original languageEnglish
Pages (from-to)601-619
Number of pages19
JournalGroup Decision and Negotiation
Volume21
Issue number5
DOIs
StatePublished - Sep 2012

Keywords

  • Conflict
  • Mediation
  • Mediation techniques
  • Pressing

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