Own It!: Helping Student (and All) Employees Provide High Value Public Service

Ellie Dworak

Own It!: Helping Student (and All) Employees Provide High Value Public Service

Ellie Dworak

Albertsons Library

Research output: Contribution to conference › Presentation

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Abstract

When Boise State University adopted a one-referral standard as part of a strategic planning initiative, Albertsons Library was determined to meet and exceed the bar. But with 40 to 50 student employees and 58 permanent staff working throughout the Library, was it really possible to follow through on every referral and meet every patron need? By adopting five simple best practices, encouraging creative solutions, and investing in a climate of shared success, our answer is YES! Come and learn how in this energizing and interactive session.

Original language	American English
State	Published - 4 Oct 2019

EGS Disciplines

Library and Information Science

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Own It Helping Student (and All) Employees Provide High Value PFinal published version, 4.17 MBLicense: Unspecified

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title = "Own It!: Helping Student (and All) Employees Provide High Value Public Service",

abstract = " When Boise State University adopted a one-referral standard as part of a strategic planning initiative, Albertsons Library was determined to meet and exceed the bar. But with 40 to 50 student employees and 58 permanent staff working throughout the Library, was it really possible to follow through on every referral and meet every patron need? By adopting five simple best practices, encouraging creative solutions, and investing in a climate of shared success, our answer is YES! Come and learn how in this energizing and interactive session.",

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N2 - When Boise State University adopted a one-referral standard as part of a strategic planning initiative, Albertsons Library was determined to meet and exceed the bar. But with 40 to 50 student employees and 58 permanent staff working throughout the Library, was it really possible to follow through on every referral and meet every patron need? By adopting five simple best practices, encouraging creative solutions, and investing in a climate of shared success, our answer is YES! Come and learn how in this energizing and interactive session.

AB - When Boise State University adopted a one-referral standard as part of a strategic planning initiative, Albertsons Library was determined to meet and exceed the bar. But with 40 to 50 student employees and 58 permanent staff working throughout the Library, was it really possible to follow through on every referral and meet every patron need? By adopting five simple best practices, encouraging creative solutions, and investing in a climate of shared success, our answer is YES! Come and learn how in this energizing and interactive session.

UR - https://scholarworks.boisestate.edu/lib_facpubs/185

M3 - Presentation

ER -

Own It!: Helping Student (and All) Employees Provide High Value Public Service

Abstract

EGS Disciplines

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