Prioritizing IT Management Issues and Business Performance

J. Philipp Klaus; Kevin Kim; Adi Masli; Katia Guerra; Leon Kappelman

Prioritizing IT Management Issues and Business Performance

J. Philipp Klaus, Kevin Kim, Adi Masli, Katia Guerra, Leon Kappelman

Information Technology and Supply Chain Management Department

Research output: Contribution to journal › Article › peer-review

Abstract

We use a novel dataset extracted from the Society of Information Management’s (SIM) survey of chief information officers (CIOs) and top information technology (IT) executives to examine organizations’ most critical IT management issues during 2014-2017 and their effect on firm profitability. According to the SIM surveys, the top two IT issues management prioritizes are security/cybersecurity/privacy and IT alignment with the business. We find that firms that prioritize these two IT management issues exhibit higher profitability than firms that do not. Our study contributes to the Information Systems (IS) and Accounting Information Systems (AIS) literature on IT business value by providing empirical evidence on IT-business alignment – and to some extent, IT security – positively affecting firm financial performance.

Original language	American English
Journal	IT and Supply Chain Management Faculty Publications and Presentations
State	Published - 1 Jun 2022

EGS Disciplines

Business
Management Information Systems

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https://doi.org/10.2308/ISYS-2020-016

Cite this

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title = "Prioritizing IT Management Issues and Business Performance",

abstract = " We use a novel dataset extracted from the Society of Information Management{\textquoteright}s (SIM) survey of chief information officers (CIOs) and top information technology (IT) executives to examine organizations{\textquoteright} most critical IT management issues during 2014-2017 and their effect on firm profitability. According to the SIM surveys, the top two IT issues management prioritizes are security/cybersecurity/privacy and IT alignment with the business. We find that firms that prioritize these two IT management issues exhibit higher profitability than firms that do not. Our study contributes to the Information Systems (IS) and Accounting Information Systems (AIS) literature on IT business value by providing empirical evidence on IT-business alignment – and to some extent, IT security – positively affecting firm financial performance.",

author = "Klaus, {J. Philipp} and Kevin Kim and Adi Masli and Katia Guerra and Leon Kappelman",

year = "2022",

month = jun,

day = "1",

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TY - JOUR

T1 - Prioritizing IT Management Issues and Business Performance

AU - Klaus, J. Philipp

AU - Kim, Kevin

AU - Masli, Adi

AU - Guerra, Katia

AU - Kappelman, Leon

PY - 2022/6/1

Y1 - 2022/6/1

N2 - We use a novel dataset extracted from the Society of Information Management’s (SIM) survey of chief information officers (CIOs) and top information technology (IT) executives to examine organizations’ most critical IT management issues during 2014-2017 and their effect on firm profitability. According to the SIM surveys, the top two IT issues management prioritizes are security/cybersecurity/privacy and IT alignment with the business. We find that firms that prioritize these two IT management issues exhibit higher profitability than firms that do not. Our study contributes to the Information Systems (IS) and Accounting Information Systems (AIS) literature on IT business value by providing empirical evidence on IT-business alignment – and to some extent, IT security – positively affecting firm financial performance.

AB - We use a novel dataset extracted from the Society of Information Management’s (SIM) survey of chief information officers (CIOs) and top information technology (IT) executives to examine organizations’ most critical IT management issues during 2014-2017 and their effect on firm profitability. According to the SIM surveys, the top two IT issues management prioritizes are security/cybersecurity/privacy and IT alignment with the business. We find that firms that prioritize these two IT management issues exhibit higher profitability than firms that do not. Our study contributes to the Information Systems (IS) and Accounting Information Systems (AIS) literature on IT business value by providing empirical evidence on IT-business alignment – and to some extent, IT security – positively affecting firm financial performance.

UR - https://scholarworks.boisestate.edu/itscm_facpubs/79

UR - https://doi.org/10.2308/ISYS-2020-016

M3 - Article

JO - IT and Supply Chain Management Faculty Publications and Presentations

JF - IT and Supply Chain Management Faculty Publications and Presentations

ER -

Prioritizing IT Management Issues and Business Performance

Abstract

EGS Disciplines

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