TY - JOUR
T1 - Revisiting and replicating the dominant logic on salesperson job satisfaction, organizational commitment, and turnover
AU - Rajabi, Reza
AU - Boles, James
AU - Brashear Alejandro, Thomas G.
AU - Sarin, Shikhar
N1 - Publisher Copyright:
© 2019 Elsevier Inc.
PY - 2021/3
Y1 - 2021/3
N2 - This study addresses a significant gap in the sales and marketing literature, limited replication of key research phenomena. The present study uses a longitudinal design to replicate and extend the principle theoretical model in sales management research suggested by Brown and Peterson (1993) meta-analysis and reevaluates our understanding of the drivers and antecedents of salesforce job satisfaction and organizational commitment. Current replication overcomes various limitations found in previous sales research such as the limitedness longitudinal data, static panel of early hire salespeople, while providing additional evidence to support previous findings and extend the body of knowledge.
AB - This study addresses a significant gap in the sales and marketing literature, limited replication of key research phenomena. The present study uses a longitudinal design to replicate and extend the principle theoretical model in sales management research suggested by Brown and Peterson (1993) meta-analysis and reevaluates our understanding of the drivers and antecedents of salesforce job satisfaction and organizational commitment. Current replication overcomes various limitations found in previous sales research such as the limitedness longitudinal data, static panel of early hire salespeople, while providing additional evidence to support previous findings and extend the body of knowledge.
KW - Organizational commitment
KW - Role ambiguity and conflict
KW - Sales rep job satisfaction
KW - Salespeople turnover
KW - Salespeople turnover intention
UR - http://www.scopus.com/inward/record.url?scp=85086333321&partnerID=8YFLogxK
U2 - 10.1016/j.jbusres.2019.10.067
DO - 10.1016/j.jbusres.2019.10.067
M3 - Article
AN - SCOPUS:85086333321
SN - 0148-2963
VL - 126
SP - 524
EP - 532
JO - Journal of Business Research
JF - Journal of Business Research
ER -