Root Causes of Errant Ordered Radiology Exams: Results of a Needs Assessment

Benjamin D. Duman; Seung Youn Chyung; Steven W. Villachica; Donald Winiecki

doi:10.1002/pfi.20192

Root Causes of Errant Ordered Radiology Exams: Results of a Needs Assessment

Benjamin D. Duman, Seung Youn Chyung, Steven W. Villachica, Donald Winiecki

Organizational Performance and Workplace Learning

Boise State University

Research output: Contribution to journal › Article › peer-review

Abstract

A comprehensive needs assessment was conducted at ATA hospital to determine the root causes of a high number of errant radiology orders from requesting physicians. The Human Performance Technology Model, Gilbert's Behavior Engineering Model, and Rummler and Brache's Nine Performance Variables Model guided the needs assessment process. Three solutions were proposed. The development of the long-term solution, a software utility, has been initiated. The Behavior Engineering Model was used to identify possible solutions to post-training performance gaps identified during the evaluation.

Original language	American English
Journal	Performance Improvement
DOIs	https://doi.org/10.1002/pfi.20192
State	Published - 1 Jan 2011

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title = "Root Causes of Errant Ordered Radiology Exams: Results of a Needs Assessment",

abstract = "A comprehensive needs assessment was conducted at ATA hospital to determine the root causes of a high number of errant radiology orders from requesting physicians. The Human Performance Technology Model, Gilbert's Behavior Engineering Model, and Rummler and Brache's Nine Performance Variables Model guided the needs assessment process. Three solutions were proposed. The development of the long-term solution, a software utility, has been initiated. The Behavior Engineering Model was used to identify possible solutions to post-training performance gaps identified during the evaluation.",

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N2 - A comprehensive needs assessment was conducted at ATA hospital to determine the root causes of a high number of errant radiology orders from requesting physicians. The Human Performance Technology Model, Gilbert's Behavior Engineering Model, and Rummler and Brache's Nine Performance Variables Model guided the needs assessment process. Three solutions were proposed. The development of the long-term solution, a software utility, has been initiated. The Behavior Engineering Model was used to identify possible solutions to post-training performance gaps identified during the evaluation.

AB - A comprehensive needs assessment was conducted at ATA hospital to determine the root causes of a high number of errant radiology orders from requesting physicians. The Human Performance Technology Model, Gilbert's Behavior Engineering Model, and Rummler and Brache's Nine Performance Variables Model guided the needs assessment process. Three solutions were proposed. The development of the long-term solution, a software utility, has been initiated. The Behavior Engineering Model was used to identify possible solutions to post-training performance gaps identified during the evaluation.

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UR - http://dx.doi.org/10.1002/pfi.20192

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M3 - Article

JO - Performance Improvement

JF - Performance Improvement

ER -

Root Causes of Errant Ordered Radiology Exams: Results of a Needs Assessment

Abstract

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