TY - JOUR
T1 - Shadowboxing with Data: Production of the Subject in Contemporary Call Centre Organisations
T2 - Production of the subject in contemporary call centre organisations
AU - Winiecki, Donald J.
PY - 2004/7/1
Y1 - 2004/7/1
N2 - Tertiary labour is the fastest growing form of work in the West. Additionally, computer and telecommunication mediation of labour is increasingly prevalent. However, little research focuses on subjectivity in technology-mediated tertiary labour. Taking a Foucaultian orientation, this paper describes how desires of subjects and organisations are rendered into power/knowledge and affect subjectivity in one variant of technology-mediated tertiary labour.
AB - Tertiary labour is the fastest growing form of work in the West. Additionally, computer and telecommunication mediation of labour is increasingly prevalent. However, little research focuses on subjectivity in technology-mediated tertiary labour. Taking a Foucaultian orientation, this paper describes how desires of subjects and organisations are rendered into power/knowledge and affect subjectivity in one variant of technology-mediated tertiary labour.
UR - http://dx.doi.org/10.1111/j.0268-1072.2004.00129.x
UR - https://www.scopus.com/pages/publications/3242705196
U2 - 10.1111/j.0268-1072.2004.00129.x
DO - 10.1111/j.0268-1072.2004.00129.x
M3 - Article
VL - 19
SP - 78
EP - 95
JO - New Technology, Work and Employment
JF - New Technology, Work and Employment
IS - 2
ER -