Silence, please! interrupting in-car phone conversations

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Holding phone conversations while driving is dangerous not only because it occupies the hands, but also because it requires attention. Where driver and passenger can adapt their conversational behavior to the demands of the situation, and e.g. interrupt themselves when more attention is needed, an interlocutor on the phone cannot adjust as easily. We present a dialogue assistant which acts as 'bystander' in phone conversations between a driver and an interlocutor, interrupting them and temporarily cutting the line during potentially dangerous situations. The assistant also informs both conversation partners when the line has been cut, as well as when it has been reestablished. We show that this intervention improves drivers' performance in a standard driving task.

Original languageEnglish
Title of host publicationCEUR Workshop Proceedings
Pages9-18
Number of pages10
Volume1943
StatePublished - 2017
Event1st Workshop on Conversational Interruptions in Human-Agent Interactions, WCIHAI 2017 - Stockholm, Sweden
Duration: 27 Aug 2017 → …

Publication series

NameCEUR Workshop Proceedings
PublisherCEUR-WS
ISSN (Print)1613-0073

Conference

Conference1st Workshop on Conversational Interruptions in Human-Agent Interactions, WCIHAI 2017
Country/TerritorySweden
CityStockholm
Period27/08/17 → …

Keywords

  • Cell phone
  • Driver distraction
  • In-car dialogue
  • Interruptions

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