The 2021 SIM IT Issues and Trends Study

Leon Kappelman; Russell Torres; Ephraim R. McLean; Chris Maurer; Vess L. Johnson; Mark Snyder; Katia Guerra

doi:10.17705/2msqe.00060

The 2021 SIM IT Issues and Trends Study

Leon Kappelman
, Russell Torres
, Ephraim R. McLean
, Chris Maurer
, Vess L. Johnson
, Mark Snyder
, Katia Guerra

University of North Texas
Georgia State University
University of Virginia
SIM DFW

Research output: Contribution to journal › Article › peer-review

30 Scopus citations

Abstract

IT spending levels are returning from the Covid-induced highs of 2020. This is consistent with many other findings in 2021, including the percentage of organizations increasing both IT headcount and salaries. The top five IT management issues for organizations in 2021 were Cybersecurity, Alignment, Analytics, Digital Transformation and Compliance; the top five largest IT investments were Cloud, Analytics, Cybersecurity, Application Development and ERP; while the five hardest to find IT technical skills were Cybersecurity, Analytics, AI, Functional Knowledge and Cloud. The most common criteria for assessing CIO performance were User Satisfaction (Internal), Value of IT to the Business, Strategic Contribution of IT, IT Availability and Cybersecurity. The average tenure of CIOs is six years (median four) with almost 47% reporting to their CEO. A ten-year low of 22.6% report to their CFO. CIOs continue to come from outside organizations at record levels (again over 80%) and 24.1% came from prior non-IT positions, down significantly from the 2019 high of 31.1%.¹

Original language	American English
Pages (from-to)	75-114
Number of pages	40
Journal	MIS Quarterly Executive
Volume	21
Issue number	1
DOIs	https://doi.org/10.17705/2msqe.00060
State	Published - Mar 2022
Externally published	Yes

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Cite this

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title = "The 2021 SIM IT Issues and Trends Study",

abstract = "IT spending levels are returning from the Covid-induced highs of 2020. This is consistent with many other findings in 2021, including the percentage of organizations increasing both IT headcount and salaries. The top five IT management issues for organizations in 2021 were Cybersecurity, Alignment, Analytics, Digital Transformation and Compliance; the top five largest IT investments were Cloud, Analytics, Cybersecurity, Application Development and ERP; while the five hardest to find IT technical skills were Cybersecurity, Analytics, AI, Functional Knowledge and Cloud. The most common criteria for assessing CIO performance were User Satisfaction (Internal), Value of IT to the Business, Strategic Contribution of IT, IT Availability and Cybersecurity. The average tenure of CIOs is six years (median four) with almost 47\% reporting to their CEO. A ten-year low of 22.6\% report to their CFO. CIOs continue to come from outside organizations at record levels (again over 80\%) and 24.1\% came from prior non-IT positions, down significantly from the 2019 high of 31.1\%.1",

author = "Leon Kappelman and Russell Torres and McLean, \{Ephraim R.\} and Chris Maurer and Johnson, \{Vess L.\} and Mark Snyder and Katia Guerra",

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language = "American English",

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AU - Kappelman, Leon

AU - Torres, Russell

AU - McLean, Ephraim R.

AU - Maurer, Chris

AU - Johnson, Vess L.

AU - Snyder, Mark

AU - Guerra, Katia

PY - 2022/3

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N2 - IT spending levels are returning from the Covid-induced highs of 2020. This is consistent with many other findings in 2021, including the percentage of organizations increasing both IT headcount and salaries. The top five IT management issues for organizations in 2021 were Cybersecurity, Alignment, Analytics, Digital Transformation and Compliance; the top five largest IT investments were Cloud, Analytics, Cybersecurity, Application Development and ERP; while the five hardest to find IT technical skills were Cybersecurity, Analytics, AI, Functional Knowledge and Cloud. The most common criteria for assessing CIO performance were User Satisfaction (Internal), Value of IT to the Business, Strategic Contribution of IT, IT Availability and Cybersecurity. The average tenure of CIOs is six years (median four) with almost 47% reporting to their CEO. A ten-year low of 22.6% report to their CFO. CIOs continue to come from outside organizations at record levels (again over 80%) and 24.1% came from prior non-IT positions, down significantly from the 2019 high of 31.1%.1

AB - IT spending levels are returning from the Covid-induced highs of 2020. This is consistent with many other findings in 2021, including the percentage of organizations increasing both IT headcount and salaries. The top five IT management issues for organizations in 2021 were Cybersecurity, Alignment, Analytics, Digital Transformation and Compliance; the top five largest IT investments were Cloud, Analytics, Cybersecurity, Application Development and ERP; while the five hardest to find IT technical skills were Cybersecurity, Analytics, AI, Functional Knowledge and Cloud. The most common criteria for assessing CIO performance were User Satisfaction (Internal), Value of IT to the Business, Strategic Contribution of IT, IT Availability and Cybersecurity. The average tenure of CIOs is six years (median four) with almost 47% reporting to their CEO. A ten-year low of 22.6% report to their CFO. CIOs continue to come from outside organizations at record levels (again over 80%) and 24.1% came from prior non-IT positions, down significantly from the 2019 high of 31.1%.1

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The 2021 SIM IT Issues and Trends Study

Abstract

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