The Changing Face of Performance Improvement: Lessons Gleaned from the Electric Car Company

Ria Roy

doi:10.1002/pfi.21719

The Changing Face of Performance Improvement: Lessons Gleaned from the Electric Car Company

Ria Roy

Organizational Performance and Workplace Learning Department

Research output: Contribution to journal › Article › peer-review

Abstract

The article investigates how a customer complaint to Tesla could inform and guide the practice and research of performance improvement.

Original language	American English
Journal	Performance Improvement Journal
Volume	56
Issue number	6
DOIs	https://doi.org/10.1002/pfi.21719
State	Published - Jul 2017

EGS Disciplines

Business

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title = "The Changing Face of Performance Improvement: Lessons Gleaned from the Electric Car Company",

abstract = " The article investigates how a customer complaint to Tesla could inform and guide the practice and research of performance improvement. ",

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The Changing Face of Performance Improvement: Lessons Gleaned from the Electric Car Company

Abstract

EGS Disciplines

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