Through the Looking Glass: The Field of Performance Improvement Through the Lens of Issues (Part One)

What we do know as performance improvement practitioners is that a business, irrespective of the industry and the stage it is in, needs to be monitored on a constant basis. We also recognize that a business across its various stages of development has its own unique set of challenges. For a business in its nascent stages, managing its cash flow and ensuring a healthy pipeline of projects can be its most pressing concern. Similarly, for a company introducing an innovative product in the marketplace such as driverless cars there is a whole host of issues ranging from technology to ethics. The same rules apply for an academic institution trying to incorporate a hybrid or an online model in addition to its traditional face-to-face model; it needs to consider a whole host of internal as well as external factors.