UX, It’s Not a New State in the Union: User Experience Explained!

Amy Vecchione, Deana Brown

Research output: Contribution to journalArticlepeer-review

Abstract

Using user experience (UX) methodologies, libraries can improve their web site by identifying the tasks that their users need to accomplish, and then eliminate those barriers. This process sounds easy enough, but if your library makes web site decisions based on self-referential or anecdotal data, then it’s not being geared towards user’s tasks and goals. By following user experience principles, libraries can clearly identify problematic touchpoints, or expand upon touchpoints that users value the most. Here’s a quick overview.

Original languageAmerican English
JournalThe Idaho Librarian
StatePublished - 28 May 2014

Keywords

  • best practices
  • user experience

EGS Disciplines

  • Library and Information Science

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